ExploreSOUS helps you discover the best ways to eat
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200+ culinary experiences
selected by chefs and experts
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Order meals from restaurants nearby, whether you're looking for a quick evening meal or something special for a special occasion. Your favourites and much more.
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Do you have any questions? We are here to help.
View our customers' most frequently asked questions. Still need help? Please contact our customer service.
hello@eatsous.comWhat are the shipping costs?
At eatSOUS, we charge a standard service and refrigerated transport fee of €9.90 per delivery date. If you order multiple menus for the same delivery date, the total amount remains €9.90.
For menus in the Michelin section, some restaurants charge a 'Priority Delivery' fee of €32 due to private transport.
Shipping costs for products from the SOUS Market may vary. You will see these during checkout.
Do you deliver throughout the Netherlands?
Yes, we deliver throughout the Netherlands, with the exception of the Wadden Islands.
Delivery in Belgium
In Belgium, we deliver within the following postcode areas:
1000 to 1299
1500 to 3999
8000 to 9999
In which time slot does eatSOUS deliver?
We always deliver the boxes between 8:00 AM and 6:00 PM.
Would you like to enjoy your experience earlier in the day? Then order one day in advance. All menus have a minimum shelf life of 2 days.
On which days does eatSOUS deliver?
We deliver from Tuesday to Saturday. However, this varies per menu.
On the menu page, you can see which days a menu is available. You can also filter by delivery date to view all available menus for that day.
Boxes are delivered between 09:00 and 18:00.
What if I am not home at delivery time?
The evening before the delivery date, you will receive a Track & Trace link with a 2-hour time slot.
Not at home? Leave a message for the driver, for example: 'Deliver it to the neighbours' or 'Leave it in a safe place at my home'.
How do I know when my package will be delivered?
Your order will be delivered on your chosen delivery date. You can find this in your order confirmation email.
Are the menus difficult to prepare?
Don't worry, we're here to help. You'll receive clear instructions with each meal.
Didn't find a menu card in the box? On our website, under the heading 'Instructions' for the selected menu, you'll find the online versions in Dutch and English.
What do I need to prepare the menu?
Almost nothing, just your own kitchen.
Under the ‘Instructions’ tab of the chosen menu, you will find the online version of the menu. All ingredients are already in the box, so no extra shopping is needed.
What is the shelf life of the products?
We recommend consuming the meal within 48 hours.
If a meal has a longer shelf life, this will be stated in the meal description or on the product page.
Does eatSOUS have an email address?
Yes, you can contact us at: hello@eatsous.com